Frequently Asked Questions

Yes. Every new client begins with a personalised consultation so we can assess your needs, understand your goals and create a treatment plan that is completely customised to you.

We use advanced technology and professional-grade skincare that can be safely tailored to most skin types. During your consultation, our therapists will recommend the best approach for your skin and its sensitivities.

Simply arrive with clean skin, no makeup or tan, and an open mind. We will take care of the rest.

Yes. After every treatment, your therapist will guide you through personalised aftercare to ensure optimal healing and results. Our aftercare guides are also on this site.

Absolutely. Many of our clients are men who trust Ellua for laser hair removal, facials, back facials, body treatments and skin rejuvenation. Our services are discreet, effective and tailored to male skin.

Most clients describe the sensation as a quick, mild snap, easily tolerated and far less painful than waxing. Our technology includes cooling systems to keep your treatment comfortable.

For best results we generally recommend 6 to 10 sessions spaced 4 to 6 weeks apart, depending on your hair growth cycle and the area treated.

Yes, shaving is completely fine between sessions, but avoid waxing or plucking, as they disrupt the follicle and affect your results.

Your therapist performs a professional skin analysis before every treatment to identify your skin's condition and needs, then tailors the facial for the best possible result.

We recommend every 4 to 6 weeks to maintain your results and support long-term skin health.

Our facials combine relaxation with results: medical-grade skincare, advanced technology and proven techniques designed to improve your skin at a cellular level, not just the surface.

Skin needling helps reduce fine lines, scarring, pigmentation and uneven texture while stimulating collagen for a smoother, firmer complexion. Expect mild redness for 24 to 48 hours afterwards, similar to light sunburn.

Yes. Our whitening system is gentle, effective and safe for enamel, and we apply tooth protection throughout the session.

Results vary with diet and lifestyle, but typically last 6 to 12 months. Touch-up sessions help maintain your brightness year-round.

These treatments firm and tone by stimulating collagen and elastin production, improving skin texture and tightness over time.

No. Body contouring is ideal for refining shape, tightening skin and improving stubborn areas that do not respond to diet or exercise, rather than for losing weight.

The sensation is similar to a quick, hot flick against the skin. Treatments are fast, and we use cooling technology to minimise discomfort.

It depends on your tattoo's size, colour and depth. Most clients see significant fading after 4 to 8 sessions, and complete removal can take longer for older or denser ink.

Performed by trained professionals, laser tattoo removal is very safe, and our aftercare guidance keeps the risk of scarring minimal while your skin heals.