Frequently Asked Questions

We understand you may have questions, so here are some common questions we receive. If you have further questions, please don’t hesitate to call our salon.

General Frequently Asked Questions

  • Yes. At Ellua, your skin and body health come first. Every new client begins with a personalised consultation so we can assess your needs, understand your goals, and create a treatment plan that’s completely customised to you.

  • We use advanced technology and professional-grade skincare that can be safely tailored to most skin types. During your consultation, our therapists will recommend the best approach for your unique skin concerns and sensitivities.

A person receiving a laser skin treatment on their thigh in a clinical setting, with a healthcare professional holding a laser device.

Laser Hair Removal Frequently Asked Questions

  • Most clients describe the sensation as a quick, mild snap. Sasily tolerated and far less painful than waxing. Our technology includes cooling systems to keep your treatment comfortable.

  • For best results, we generally recommend 6–10 sessions spaced 4–6 weeks apart, depending on your hair growth cycle and area treated.

  • Yes, shaving is completely fine between sessions, but avoid waxing or plucking, as they can disrupt the follicle and affect your results.

A woman lying down with her mouth connected to a medical device, wearing protective eyewear and a bib, in a medical setting.

Teeth Whitening Frequently Asked Questions

  • Yes! Our whitening system is gentle, effective, and safe for enamel. You’ll leave with a visibly brighter smile and no harsh sensitivity.

  • Results vary depending on diet and lifestyle, but typically last 6–12 months. Touch-up sessions can help maintain your brightness year-round.

A woman receiving a facial treatment with a brush, lying down with her eyes closed, in a spa setting.

Facials & Skin Treatments Frequently Asked Questions

  • Your therapist will perform a professional skin analysis before every treatment to identify your skin’s condition and needs. From hydrating and glow facials to corrective enzyme peels, we’ll tailor your facial for the best possible results.

  • We recommend every 4–6 weeks to maintain your results and support long-term skin health.

  • Ellua’s facials combine relaxation with results. We use medical-grade skincare, advanced technology, and proven techniques designed to improve your skin at a cellular level, not just the surface.

A woman receiving a cosmetic facial treatment with a syringe near her face, while lying down with her eyes closed.

Skin Needling Frequently Asked Questions

  • Skin needling helps reduce fine lines, scarring, pigmentation, and uneven texture while stimulating collagen for a smoother, firmer complexion.

  • You may experience mild redness for 24–48 hours, similar to light sunburn. This is completely normal and part of the skin’s natural healing process.

Person receiving a transcutaneous electrical nerve stimulation (TENS) therapy on their lower abdomen using a device with black straps.

EMS Pro-sculpt, Body Conturing & RF Treatments Frequently Asked Questions

  • These treatments help firm and tone areas of the body by stimulating collagen and elastin production, improving skin texture and tightness over time.

  • Body contouring isn’t designed for weight loss, it’s ideal for refining shape, tightening skin, and improving the look of stubborn areas that don’t respond to diet or exercise.

Shelf displaying Murad skincare products, including targeted eye treatment and correcting serums, in white and orange packaging.

Aftercare & Prep Frequently Asked Questions

  • Yes! After every treatment, your therapist will guide you through personalised aftercare to ensure optimal healing and results.

  • Simply arrive with clean skin (no makeup or tan) and an open mind. We’ll take care of the rest.

A close-up of a man with a trimmed beard applying shaving foam to his cheek with his fingers.

For Gentlemen Frequently Asked Questions

  • Absolutely. Many of our clients are men who trust Ellua for laser hair removal, facials, back facials, body treatments, and skin rejuvenation. Our services are discreet, effective, and tailored to male skin and goals.

A person getting a tattoo on their forearm at a tattoo parlor.

Laser Tattoo Removal Frequently Asked Questions

  • The sensation is similar to a quick, hot flick against the skin. Treatments are fast and we use advanced cooling technology to minimise discomfort.

  • It depends on your tattoo’s size, colour, and depth. Most clients see significant fading after 4–8 sessions, though complete removal can take longer for older or denser ink.

  • When performed by trained professionals, laser tattoo removal is very safe. Our aftercare guidance ensures your skin heals beautifully with minimal risk of scarring.